Evaluation of Dolphin Products
TurboTest is for customers intending to purchase Dolphin product that want to verify it's capabilities. Under the TurboTest program, you can verify that your specific application realizes the performance improvements we have benchmarked with our customers and partners.
The program includes a 30 day evaluation period. Throughout the evaluation period you will have access to our world class support engineers who will answer any questions you may have. After the 30 day period, if the product doesn't meet your expectations, you can return it in the original shipping box. If you decide to return the product, just let us know why and acquire an RMA number from Dolphin and ship the product back. It's that easy!
In order to participate in the TurboTest Program, you must issue a purchase order for the products you wish to test. A Dolphin Sales rep can provide the pricing information required for the PO. We will ship you the products and an invoice. The payment terms will normally be 30 days + the 30 day evaluation period. After the evaluation period, you can either return the equipment or just pay the invoice shipped with the product. Certain products are excluded from the TurboTest Program, these include fiber-optic and switch products.
If you want to return the equipment, we expect you to let us know why prior to shipping the equipment back. Technical problems should be reported to our support service immediately.
For non US Customers:
You will be required to pay shipment, VAT and Customs (if applicable) when the products are received. If you need to return the product, you will be required to pay for shipping back to Dolphin of the product.
For US Customers:
Customers will be required to pay for all shipping within the US. Taxes will only be applied when product is purchased.
Please contact your Dolphin sales representative to sign up for the TurboTest program.